Frequently Asked Questions

Q. Does SLP deliver in my area?
A. For freshly baked product, we deliver in Toronto Downtown, Mississauga and Hamilton. For frozen unbaked (frozen dough) we deliver our product in and out of province of Ontario either direct, or through different distributors.

Q. What is your minimum order?
A. Our minimum order may depend on your area, it is typically $35.- for baked product, or $200,- for frozen, a small delivery charge may be applied if the “minimum” is not met

Q. Does SLP deliver every day?
A. We deliver 7 days a week for freshly baked product, or Monday to Friday for frozen unbaked product.

Q. What is the latest time I can place my order?
A. Our order desk is open Mon. to Fri. 9 am to 4 pm (office hours),  for frozen product, we require 1 business day notice.

Q. How do I set up an account with Sweet Line Pastries?
A. Please call us to set up a meeting with a sales person, you can also fill out our Credit Application to speed up the process,

Q. What is the best way to place orders?
A.Our order desk will be happy to take your order by phone, however,  because of a large selection of different products and sizes, it is best to fax or email your orders during the office hours(9 am to 4 pm).

 

To make an order:
Please download  Baked Product List (PDF) or Baked Product List (Excel) and mark the products you wish to purchase (according to your needs) then email the document to us at sales@sweetlinepastries.com

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